Privacy Policy

This website, hydedublin.com, and associated apps is owned and operated by Secret Seasonings Ltd.

In this Privacy Policy, when we refer to  the “Site”, we mean the digital network operated by Hyde Dublin.

Hyde Dublin is fully compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679, which came into effect on May 25th 2018.

Right to Privacy

Hyde Dublin respects your right to privacy and are transparent on what data we collect & how we use it. Any information we collect, be it non-personalised or personalised, will be treated with the highest standards of security and confidentiality, strictly in accordance with The General Data Protection Regulation. Hyde Dublin strictly only works with fully GDPR compliant partners.

Hyde Dublin respects your right to choose. Consent revocation is the process by which EEA (European Economic Area) visitors who consented to personalized ads can revoke that consent.

Click here to revoke your choice

Collection and Use of Personal Information

Hyde Dublin uses some third party software and systems to carry out tasks related to the operation of the website – for example Google. A Data Protection Impact assessment has been carried out prior to any third party software being utilised, and data processing agreements have been entered into with all such service providers. Hyde Dublin strictly only uses GDPR compliant service providers.

Hyde Dublin collects non-personalised and personalised data in three main ways:

Information that you actively volunteer or opt into, such as email newsletter registration, contacting us via digital methods.

Analytics: This allows Hyde Dublin to measure the number of visits to the website, how content is consumed and helps inform us as to how to improve the website for visitors.

Advertising: Hyde Dublin may use cookies or similar technologies to inform, optimise and serve ads based on your browsing activities and interests across our website & other digital platforms.

We never share first party / personally identifiable information from the Hyde Dublin website or associated apps with any third parties without your explicit consent.

The Information We Collect:

Advertising

The information collected by us for analytical and advertising on other platforms helps us to gauge the effectiveness of their campaigns, provide you with more relevant advertisements and may limit the number of times you see an advertisement. Upon visiting Hyde Dublin for the first time, you will have the choice to opt in for personalised or non personalised retargeting of marketing messages. You may change this choice at any time by visiting our Advertising Change of Consent in our Privacy Policy.

Email Newsletters

You may register for informational email newsletters via our website. This requires your name and email address, and optionally your county and areas of interest, to be submitted to our email newsletter software (Mailchimp), which is fully compliant with The General Data Protection Regulation (GDPR). Read Mailchimp’s Privacy Policy.

You may choose to opt out of email newsletters or update your preferences at any time via the unsubscribe link in the foot of any of our email. You may also choose to opt out by contacting [email protected] at any time.

Email Contact by You

If you email Hyde Dublin with feedback or questions, we will respond to you as quickly as possible. Any details you send to us, including email and name, are stored for as long as is necessary to deal with your query. All contacts are deleted once we have satisfactorily answered your question or comment.

Services We Use

We use selected third party services on our website. We only use GDPR compliant services and partners.

Analytics Services

These services help us build a better website experience. We use Google Analytics, Firebase, Hotjar, for this purpose. Hotjar anonymises your IP and does not contain any personally identifiable information. Google Analytics and Firebase does capture some personal information, such as location information. Read their Privacy Policies & options on how to opt out by clicking on the links above. These companies do not share your data with any other companies. No personal data collected by any of the analytics services we employ will be disclosed to any other third party, unless obliged to do so by a rule of law or directly opted in to allow so by the user.

Advertising

When visiting our site, we offer the option to opt in for personalised or non personalised tracking for advertising purposes across third party platforms, such as Meta and Google. Any information collected and stored can be personalised or non-personalised; you have the option to choose your preference when visiting our website for the first time and you can change your preferences in our Privacy Policy. Some cookies are used for non personalised ads.

Vouchers

We use Voucher Connect as the service to sell vouchers for our establishment. User information collected includes, but is not limited to, name, address, email address, IP address, banking details. You may read their privacy policy here.

Bookings

We manage bookings for our establishment via Open Table.  User information collected includes, but is not limited to, name, address, email address, IP address. You may read their privacy policy here.

Hyde Dublin does provide links to other websites. Whilst we do check the validity of other websites and never link to any bogus websites, you should always check other website’s own Privacy Policies and Terms of Use.

Data Protection

We update our Privacy Policy from time to time as legislation and internal operating procedures change. Please keep an eye on this page for any updates or changes.

Contact our Data Protection Officer at [email protected]  for any further clarifications or personal data requests. Whilst we aim to address any questions or queries as soon as possible, please allow up to 30 working days for a response.

For more information on data protection, please visit www.dataprotection.ie & https://ec.europa.eu/info/law/law-topic/data-protection_en

Last updated: 01/02/2024